FAQs

How long should I wait before contacting Victory Lane for water damage cleanup?

When dealing with water damage, time is critical. Whether it’s caused by a burst pipe, flooding, or a leaky roof, delaying action can significantly worsen the damage, jeopardize insurance coverage and increase repair costs. To protect your property and minimize risks, it’s essential to contact Victory Lane Restoration as soon as you notice water damage. Our emergency water mitigation services are available 24/7. Our team is ready to assist you promptly and effectively.

Do I really need to hire a Licensed Mold Remediation Contractor or can just any contractor do the remediation?

In the state of Texas, mold remediation is a regulated activity through the Texas Department of Licensing and Regulations (TDLR). Any mold remediation that has more than 25 contiguous mold growth is required by the state of Texas to have a Mold Assessment Consultant (MAC) do an assessment, and protocol for the project. Along with notifying the state, A Licensed Mold Remediation Contractor (MRC) is required. If the project is under 25 contiguous mold growth, State notification is not required. In order to get the Certificate of Mold Damage Remediation (CMDR) you need to have a protocol from a Mold Assessment Consultant and a Licensed Mold Remediation Contractor (MRC). It is always best to have a Licensed Mold Contractor on your project. 

Do I need to contact my insurance first before having Victory Lane Restoration come to my home or business?

Calling Victory Lane Restoration first not only fulfills your responsibility as the property owner to mitigate damages but also, ensures the situation is handled professionally and promptly. Insurance policies typically require property owners to mitigate damages immediately to maintain coverage. Delaying this action could jeopardize your claim or result in denied coverage for secondary damage. Our expertise in navigating the claims process can provide invaluable support, saving you time, money, and frustration.